Financial Strategy
Your insurance aging report is the fastest read on whether your billing is healthy or quietly bleeding. Most PMS systems bucket outstanding claims into 0-30, 31-60, 61-90, and 90+ days. Here's what good looks like in each bucket, and what to do when yours doesn't match.
Practice Management
Most staffing questions in a dental office get argued by feel. Front desk staffing shouldn't be one of them, because the math is simple: it's a ratio of admin capacity to patient flow, and when it's off you can see it in your recall
Practice Management
Patient communication software runs $300 to $600 a month for a single location. Weave and Solutionreach sit at the top of that range, NexHealth and RevenueWell land in the middle, and stripped-down reminder tools can come in under $250. Most vendors add a setup fee of $250 to $1,000
Financial Strategy
Every PPO exit conversation starts with the same fear: "I'll lose 30% of my patients and my collections will crater." Here's what the numbers actually look like when practices drop a plan, and why the collections math is usually better than the fear. Start
Practice Management
Buying a dental practice is probably the largest check you'll ever write. Most deals in 2026 are closing between $500K and $1.2M for a solo GP office, and the difference between a good buy and a five-year headache usually comes down to what you verify in the
Practice Management
The headline number a DSO quotes you is not what shows up at closing. A typical deal pays 60 to 80 percent in cash at close, with the remaining 20 to 40 percent split between an earnout and rollover equity. The earnout is the part most sellers understand least, and
Practice Management
Most dentists get their first DSO letter around year 10 of ownership. The right answer isn't yes or no. It's a checklist, because the same offer that's smart at 58 with no associate is a mistake at 45 with a growing practice. Here'
Practice Management
The benchmark: healthy practices convert 60% to 75% of new patient exams into accepted treatment plans, and get 45% to 55% of diagnosed dollars actually scheduled and completed. If you're measuring by case acceptance rate alone and seeing 85%+, you're probably only counting prophys and small
Practice Management
The benchmark for an adult prophylaxis appointment is 45 to 60 minutes of chair time. Well-run practices land near 50 minutes including radiographs and the doctor exam. Pediatric prophies run shorter, usually 30 to 40 minutes. If your hygiene appointments routinely run 70 minutes or more, you're leaving
Dental Practice Management
AI receptionists handle 80% of routine calls (appointments, insurance, hours) automatically. That frees your front desk for higher-value work. $14K-$39K in annual savings per FTE, plus better patient experience.
Practice Management
Most general dentists see 8-15 patients a day, and the sweet spot for a solo GP with one hygienist sits around 10-12. But the raw count is the wrong thing to optimize. A day with 8 patients and two crowns beats a day with 16 exams that produce $1,900.
Practice Management
Average dental practice turnover runs 25-30% a year. Front desk and dental assistants churn fastest, hygienists a bit slower. Getting below 20% isn't about ping pong tables. It's about fixing the three things that actually make people quit. Here's the math that should scare