Dental Growth

Practice Management

Dental Practice Net Promoter Score: What a Good NPS Is and How to Use It

Net Promoter Score is one question: "How likely are you to recommend this practice to a friend, 0 to 10?" Score it by taking the percentage who answer 9 or 10 (promoters) and subtracting the percentage who answer 0 through 6 (detractors). The 7s and 8s don'

Practice Management

Dental Practice New Patient Cost Per Acquisition: What the Benchmark Is

A sustainable new patient acquisition cost for a general dental practice is $150 to $300. Referral-heavy practices get under $100. Practices buying most of their growth through Google Ads in a crowded metro often pay $400 to $600 per patient, and above $500 the return usually goes negative. How to

Dental Practice Management

AI Receptionists Are Here. Your Front Desk Isn't

AI receptionists handle 80% of routine calls (appointments, insurance, hours) automatically. That frees your front desk for higher-value work. $14K-$39K in annual savings per FTE, plus better patient experience.

Dentistry

New Patient No-Shows Cost You $200 Each. Here's a System That Cuts Them 60%

You block two hours for a new patient exam. They don't show.

Dentistry

Your Website Converts 2% of Visitors. Here's What 5% Looks Like

You're paying $2,000/month for Google Ads. You're getting 800 website visitors.

Dentistry

Google Ads vs SEO vs Referrals: Cost Per Patient (2026)

You spent $4,200 on marketing last month. Google Ads ate $2,500.

Dentistry

Teledentistry in 2026: What Actually Works and What's Still Broken

Teledentistry was supposed to change dental care. The pandemic accelerated adoption.

Dentistry

Digital Scanners Are Cheaper Than You Think - And Your ROI Timeline Is Shorter Than Most

There's a false narrative in dentistry: "Digital technology is expensive. Only big practices can afford it.

Dentistry

64% of Dental Patients Miss Recall Appointments - You're Leaving $180K+ on the Table

Imagine sitting at your desk and looking at a spreadsheet that represents the patients you're not seeing.

Dentistry

Only 28% of Dentists Offer Virtual Consultations - That's Leaving $85K+ on the Table

Your phone rings. It's a new patient.

Dentistry

78% of Dental Patients Find You on Google - Here's What That Actually Costs to Capture

A potential new patient in your area doesn't call a friend asking for a dentist referral anymore.

Practice Economics

Q1 2026 M&A deal flow preview: mid-market is hot, solo practices aren't.

Dental M&A pipeline for Q1 2026 shows consolidation appetite concentrated on...