Dentistry
Your Employee Handbook Is a Lawsuit Waiting to Happen
Your employee handbook was downloaded from LegalZoom in 2018. It has generic boilerplate language about "at-will employment" and a vacation policy you...
Dentistry
The Hygienist Shortage Is Permanent. Here's How Smart Practices Are Adapting
You posted a hygienist job opening three weeks ago. Zero qualified applicants.
Dentistry
Your Front Desk Is Losing You $30K/Month in Missed Calls
Your phone rings during lunch. Nobody answers.
Dentistry
New Patient No-Shows Cost You $200 Each. Here's a System That Cuts Them 60%
You block two hours for a new patient exam. They don't show.
Dentistry
Your OSHA Inspector Doesn't Care About Your Excuses. Here's What They Check
OSHA doesn't call ahead. They show up, flash credentials, and start the inspection.
Dentistry
Your Associates Are Leaving for $5K More. Here's What Retention Actually Costs
Your associate just gave notice. Two weeks from now, they're gone - off to a practice across town that offered $5,000 more per year.
Dentistry
Why 36% of Your Patients Are Canceling Due to Anxiety - And What You Can Actually Do About It
Here's something most dental practices refuse to measure: how many patients never come back because they're afraid.
Dentistry
Your Best Hygienist Will Leave This Year - Here's What It Costs and How to Stop It
Before we start, let's be clear about something: your best hygienist probably has a job offer right now.
Dentistry
Your Patients' Gums Are Killing Them Silently - And You're Missing the Revenue in It
A 56-year-old patient comes in for his routine cleaning. You note: bleeding on probing, 4-5mm pockets in the posterior region, some bone loss visible...
Dental Practice
Dental Office Cleaning and Janitorial: The Hidden Cost
Dental office cleaning costs $700-1,350/month (done right). In-house hidden costs reach $28-40K/year. OSHA compliance, biohazard disposal, vendor selection checklist, and why cheap cleaning vendors aren't savings - they're liability.
Dental Practice
February production dip: it's not just the weather
February production typically dips 8 to 12 percent below the prior month. Every practice owner expects it. Most think it's patient behavior.
Dentistry
Credentialing Delays Cost New Associates $8K-15K in Lost Production. Fix This Process
You just hired a great associate. They start in four weeks.